Shipping & Returns


Shipping Information

All orders will be mailed out Monday through Wednesday depending on temperature.  As you can imagine, we take every precaution we can think of to prevent your chocolate from melting on its way to you.  Please make sure that someone will be available to receive the chocolate at the address you are shipping to.  Note that we may hold an order until the next Monday depending on temperature and heat indexes here where we are and where you are having the order shipped.

Cru Chocolate typically ships domestically using USPS flat rate options.  If you would like International shipping please contact us directly.

All orders will be shipped with good wishes and may include insulation and free icepacks which we hope you will reuse or give to someone who needs to stay cool.



Return and Refund policy

If you are not completely thrilled with your order please don't hesitate to contact us here or directly at and we will do everything we can (and maybe some things we can't) to resolve it for you.